1. Introduction CaptionsFlow respects your privacy. This policy explains what information we collect, why we collect it, and how we use and protect it.
2. Information we collect
- Information you provide: email address and name when you contact us or sign up for newsletters.
- Automatically collected data: IP address, browser type, device information, pages visited, and analytics data gathered through cookies and similar technologies.
- Third-party data: If you log in via social platforms or interact with third-party services, those platforms may share data with us as permitted by you.
3. How we use your data
- To respond to your inquiries and provide support.
- To send newsletters or updates if you’ve opted in.
- To analyze site usage and improve our services.
- To comply with legal obligations.
4. Cookies & tracking We use cookies and analytics tools to understand how users interact with the site and to improve performance. You may manage cookie preferences in your browser settings.
5. Data sharing & third parties We do not sell personal data. We may share information with service providers who assist with hosting, analytics, email delivery, or other business operations. These providers are contractually bound to protect your data.
6. Data retention We retain personal information only as long as necessary to fulfill the purposes described, or as required by law.
7. Security We implement reasonable technical and organizational measures to protect personal data, but no method of transmission over the Internet is fully secure.
8. Your rights Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data. Contact us at hello@captionsflow.com to exercise your rights.
9. Children Our site is not intended for children under 13. We do not knowingly collect personal data from children under 13.
10. Changes to this policy We may update this policy periodically. We’ll post the updated policy and revise the “Last updated” date.